Question 1

Are your items handmade?

Accepted Answer

Yes. All items are handmade by me, and because of that, each piece may have slight variations that make it unique.

Question 2

Do you accept returns or exchanges?

Accepted Answer

Due to the handmade nature of my items, returns or exchanges are not accepted unless an item arrives damaged.

Question 3

What should I do if my order arrives damaged?

Accepted Answer

Contact me within 48 hours of delivery with photos, and you can choose either a replacement or a refund.

Question 4

Do you provide tracking information?

Accepted Answer

Yes, tracking is provided once your order ships.

Question 5

How long does it take to process and ship orders?

Accepted Answer

Ready-to-ship items are usually processed and shipped within 1–2 business days. 
Custom orders are created with care, and processing time will vary by piece.

Question 6

Are colors exactly as shown in photos?

Accepted Answer

Colors may vary slightly due to screen settings, lighting, and the handmade nature of each item.

Question 7

Are your items food safe or dishwasher safe?

Accepted Answer

No. Resin and 3D-printed items are decorative and are not food safe or dishwasher safe.

Question 8

Are your items heat resistant?

Accepted Answer

No. Extreme heat or prolonged sunlight may cause warping, softening, or discoloration.

Question 9

Can I rush an order?

Accepted Answer

Rush orders are not guaranteed but may be available depending on my current workload. Please contact me before ordering.

Question 10

Do you combine shipping?

Accepted Answer

Yes, combined shipping may be available for multiple items. Contact me before ordering for details.

Question 11

Are your products safe for small children or pets?

Accepted Answer

No. Items are decorative and may contain small parts or materials not intended for small children or pets.

Frequently asked questions